paper thin walls & lousy management.
Stayed here in a Starboard ocean view room for one night on our engagment weekend and got no sleep due to the endless snoring of the man in the room next door. The walls were so thin, we could hear the TV and normal conversations from next door. When we called to complain at 1am, the person at the desk said she could "try to look for another room". We declined to move because we were getting up in a few hours and didn't understand how a new room would solve the thin wall issue. Maybe they thought we wanted to listen to some new neighbors for the rest of the night?
After packing up in the morning, we waited around until almost 9am after being advised that the manager would be in at 8. The manager Ms. Dickson refused to compensate us for our trouble saying that they had tried to rectify the situation by moving us in the middle of the night. She offered to delay our 11am checkout by a couple of hours...so we could take a nap...and listen to the housekeepers vacuuming the rooms around us.
I'd expect these issues from a $50/night motel, not a $170/night "resort".