Jonathan Douglas Salon & Spa

08/29/09

First time visit with Faith at Jonathan Douglass!

by diva girl at Citysearch

I went to Jonathan Douglass for the first time last week and I seen Faith. She was very knowledgeable about all the products and gave me great advice on what color and cut to get according to my face tone and the shape of my face. My hair looks great I will never go to anyone else! Thanks Faith!!

• Pros: Friendly employees and great customer service!!
• Cons: No con they are fabulous!!

08/20/09

Awesome brick exposed salon/spa and Noelle was great

by keloring at Citysearch

From the moment I walked in to Jonathan Douglas, my visit was almost perfect. I was there with a friend who had an appointment with Noelle for a "Hollywood" spray tan for her wedding. I was in need of a bikini wax and on my friends recommendation I booked an appointment with Noelle. From start to finish Noelle was so professional, confident and really knows how to make you feel as comfortable as possible. And she did an awesome wax. I highly recommend waxing with Noelle. And although I have never had the spray tan, based on the looks of my friend, I would recommend the customized spray tan as well.

In terms of my "almost perfect" comment (I feel badly saying this, but fair is far), the front desk receptionist did not smile or attend to me the whole time I was there. I was the only person in the waiting room. When we walked in, she was standing with Noelle - Noelle was very animated and smiley, the receptionist looked us up and down, turned and walked back to the desk. I have done her job, so I do have high expectations but she didn't even meet my low expectations. At the very least she could have smiled, perhaps offered me a glass of water, and if she really cared about the business she would have brought over a brochure of services and said something along the lines of "I know this is your first time here, here is a list of the services we offer in case you are intersted in the future".

Sorry! I hate being critical, but a lot of people don't realize how important front desk jobs are- first impressions are lasting impressions.

But in the end- would it stop me from going back to Noelle? Of course not!

• Pros: Noelle's waxing and spray tans
• Cons: frontdesk staff

08/06/09

Nice atmosphere, great stylist!

by LV530 at Citysearch

Noelle is such a great stylist...she is an expert at hair and I always feel so good about my haircuts after leaving! She's also helped me to reverse previous haircoloring nightmares with beautiful highlights and is always a pleasure to work with. I always feel comfortable and welcome at the salon...it's clean and tastefully decorated. Overall a great salon and I have recommended it to friends!

• Pros: Convenient to downtown, Clean, Friendly, Reliably good
• Cons: A tad expensive